Frequently Asked Questions

Search for flights using your route, travel dates, passengers and cabin class. Compare the available options, choose the flight that suits you, then continue on WhatsApp with our travel team to confirm final availability, fare and booking details.

Not always. Flight prices and seat availability can change quickly. The prices shown during search are based on current search results, but the final fare and availability are confirmed by our travel team before your booking is completed.

The website is designed for flight search and assisted booking rather than automatic online ticket issuance. After you select a flight, you continue with our travel team, who confirm the booking details and guide you through completion.

Yes. You can search one-way or round-trip itineraries and select your preferred cabin class and passenger details.

Search results depend on the routes, dates and flight data available at the time of your search. A wide range of airline options may appear, but we do not guarantee that every airline or every possible fare will always be displayed.

Use the Continue on WhatsApp or support button. Share the selected flight with our travel team, and they will check the latest availability and final fare before continuing the booking.

Airline inventory and pricing can update at any time. A seat may sell out, a fare class may close, or the airline may update the price between your search and final confirmation.

Depending on the route and airline, our team may request passenger names exactly as shown on travel documents, date of birth, nationality, contact details and passport information. Only provide the information needed for your booking.

Baggage allowance varies by airline, route and fare type. Always review the baggage information for the selected flight and ask our team to confirm the allowance before completing the booking.

Changes and cancellations depend on the airline’s fare rules and the conditions of the ticket purchased. Fees or fare differences may apply. Contact our travel team with your booking details so the applicable rules can be checked.

You can include adults, children and infants in your flight search. Airline age rules, seating requirements and infant ticket conditions may vary, so our team can confirm the applicable rules before booking.

Available payment methods can depend on the booking and your location. Our travel team will provide the available payment options when your selected flight and final fare are confirmed.

No. UniConnect Booking is a flight-search and assisted-booking service. The flight itself is operated by the airline shown in your selected itinerary.

You can contact our travel team on WhatsApp for assistance comparing routes, schedules, stops and other flight options before you make a selection.